Regular appointments are usually allotted an average of 20 - 25 minutes to ensure your animal has a complete physical exam and that there is time for your questions and concerns to be addressed. Client education is VERY important to us. Because of our generous appointment times, repeated "missed-no show" or if you are "late to arrive" for appointments may lead to denied future scheduling. This is a rare occurrence but we do have to point this out to be fair to all of our patients and clients.
Patient Arrival Policy
For your protection, and that of others, ALL dogs and cats must be on a leash or carrier and properly controlled while in the waiting area or exam rooms.
If you are a new client, you will be asked to fill out and sign a single page form with information about yourself and your pet. It takes about 5-10 minutes to complete. If you'd like to print out this form and have this prepared when you arrive, the page is available below.